ABOUT US
As a family run retail and wholesale jewellers and antiques dealers, with over 150 years combined experience you can be sure that all our items are of the highest quality and will be accurately described. We are UK based and all our stock is bought right here in the UK. We ship from the UK and all our customer service team is based here.
OUR PRODUCTS
We buy and sell new and second-hand jewellery and watches over the counter and through the trade. We wholesale jewellery products including batteries, fasteners findings etc. We work hard to find the best deals to pass on to our customers and provide items of the highest quality, carefully selecting all our items for sale.
CUSTOMER SERVICE
All our items come as described and we have a fantastic eBay record. Please check out our feedback. We aim to provide the same excellent customer service as we do in our shops by putting the customer first. We truly believe in the value of customer service and rely so much on our feedback and positive comments. Please don't hesitate to ask any us questions, we will try to respond as quickly as possible, we are open 9-5 Monday to Friday, however we do monitor messages out of hours. Any problems at all with your order then please contact us and we will be happy to help.
ALTERATIONS We are also fortunate to have an in-house team of working Jewellers, this means that any of the items you see may be altered if necessary. Please contact us for a quote on ring sizing, chain lengths etc. We will be happy to help with any requests POSTAGE We will post all items within 24 hours of cleared payment, your items will be well wrapped and sealed ensuring they arrive with you in pristine condition. If you have any special requirements for posting please contact us. We post each day, Monday to Friday. If you purchase an item on a Saturday it will be dispatched on the following Monday. *Subject to cleared payment. All our items have an express option should you need them the next day, chose Royal Mail Special Delivery at checkout THANKS Thanks for taking the time to read about us, and to all our happy customers thank you for the wonderful feedback. Please check out our other items and be sure to add us to your list of favourite sellers Thanks for looking |